Our catered chalet service
Practical support throughout your stay
At Alpine Friends, we aim to make your chalet stay feel relaxed, enjoyable and straightforward from the moment you book.
Alongside breakfast, afternoon tea and catered evening meals, we can help with the practical details that make a ski holiday easier: ski hire, lift passes, ski lessons, transfers, local recommendations, children’s meals, dietary requirements and restaurant ideas for your chalet night off.
Whether you are travelling as a family, a mixed ski group, complete beginners, experienced skiers or non-skiers, our aim is to help you make the most of your week in Châtel.
What we offer
Before you arrive
Help thinking through transfers, ski hire, lift passes, lessons, dietary requirements and practical questions before your holiday starts.
Ski hire & lessons
Advice and help arranging ski or snowboard hire and lessons through suitable local providers where available.
Lift passes & resort advice
Guidance on Châtel and Portes du Soleil lift pass options, ski areas and suitable starting points for your group.
Families & children
Children’s meals by arrangement, practical family advice and help thinking through activities or childcare options where available.
Restaurants & local ideas
Restaurant recommendations for your chalet night off, plus local ideas for non-ski days, bad weather or mixed-activity groups.
During your stay
Everyday help with questions, weather, ski-area advice, local recommendations and small practical details during your week.
Please note
Some services, including airport transfers, ski hire, ski lessons, childcare, lift passes, activities and restaurant bookings, are provided by third-party suppliers and may be subject to availability, separate terms and additional costs.
We are happy to help where reasonably possible, but some arrangements depend on local providers, weather, resort conditions and guest requirements.
Before you arrive
Once your booking is confirmed, we can help you think through the main details of your stay: transfers, ski hire, lift passes, ski lessons, children’s meals, dietary requirements and any practical questions about the chalet or resort.
Our aim is to make arrival feel calm and organised, so you can settle in and enjoy your first evening without trying to solve everything at the last minute.
For anything arranged through local providers, we will point you in the right direction and help where reasonably possible, but bookings and availability may depend on the supplier.
During your stay
During the week, we are on hand for everyday questions, weather and ski-area advice, restaurant suggestions for your chalet night off, and local ideas for non-skiers, families or mixed-ability groups.
After skiing, the focus is on making the chalet feel calm and easy: breakfast in the morning, afternoon tea when you return, catered evenings, wine with dinner and a comfortable place to relax together.
We keep the service personal and practical: helpful where needed, but relaxed enough that the chalet still feels like your own space for the week.
What’s included
Your catered chalet stay includes accommodation, breakfast, afternoon tea, six catered evening meals, wine with dinner, light room and bathroom refreshes, and practical hosting support throughout the week.
We aim to make your stay feel relaxed and easy, with the main food, comfort and hosting details taken care of so you can enjoy your time in Châtel and the Portes du Soleil.
Airport transfers, ski hire, ski lessons, lift passes, childcare, activities and restaurant bookings can often be helped with or arranged through local providers, but these are separate third-party services and may involve additional cost.
Ready to plan your stay?
For prices and available weeks, see our Prices & Availability page, or send us an enquiry with your preferred dates, group size and any questions.
We will be happy to confirm what is available and help you decide whether Alpine Friends is a good fit for your ski week.